App support

EasyUI Support

Help and contact information for EasyUI.

Contact support

For EasyUI questions, bug reports, accessibility concerns or privacy enquiries, email contact@vexel.pk or use the website contact form.

Contact Vexel

When reporting a problem

  • State whether the issue is in the Senior Launcher or Caregiver Companion.
  • Include your Android version and device model where relevant.
  • Describe the steps that led to the problem.
  • Do not send passwords, private health information or other sensitive personal information.

Privacy and caregiver access

EasyUI is designed around explicit pairing and permission-scoped caregiver assistance. Caregiver access should remain visible to the senior and revocable. The current Launcher privacy policy describes the data practices of the launcher build currently covered by that policy.

Read the EasyUI Launcher Privacy Policy →